Last Updated on October 20, 2022 by admin
Hiring a real estate call answering service is an excellent way to increase the efficiency of your real estate business. However, there are some things to keep in mind before hiring one. These include the cost and reputation of the service. In addition to answering your calls professionally, this type of service also provides live voice customer support.
Benefits of hiring a real estate call answering service
Hiring a real estate phone answering service can make your life easier. You can spend more time helping your clients, not fielding calls. An answering service can pass along messages and provide updated information on the housing market to your clients, saving you valuable time. It can also help you schedule meetings and walk-throughs. In addition to helping you stay on top of your workload, an answering service can make your clients feel as though you’re always available.
Professionally trained operators can provide you with consistent, reliable service. They also know how to use appropriate telephone etiquette. They can also develop custom scripts and call directing plans. You can trust that the real estate call answering service you hire is the right choice.
Another benefit of hiring a real estate call answering service is that you don’t have to be available to answer every call. Even if your office is closed for the day, your answering service can take your call and handle it professionally and accurately. This can lead to an increase in new business for your real estate firm.
Another advantage of hiring a real estate call answering service is that it can answer phone calls at any time of the day or night. That means that if your call volume goes up and your phone line is flooded with inquiries, your call answering service will be able to answer them immediately.
Cost of hiring a real estate call answering service
A real estate call answering service can save you money and give you more time for other tasks. As a real estate professional, you can’t be available for every call that comes in, and it can interrupt your time with clients. A real estate call answering service can handle your overflow calls so that you can focus on the calls that will make the biggest impact.
A real estate call answering service will screen all calls and deliver them to the right person. They can also customize their scripts to fit the specific needs of your business. You can choose a service that provides 24 hour coverage, so you can avoid answering calls at odd hours. This will save you thousands of dollars in lost revenue.
The cost of hiring a real estate call answering service varies, but it’s usually cheaper than hiring a full-time employee. Depending on the level of service you choose, it will cost anywhere from $35 to $45 per hour. Some real estate call answering services even offer free trials, so you can see for yourself what the ongoing costs will be before you commit to any contract.
The best real estate call answering service can qualify leads without personal involvement. Call Porter, for example, manages the calls of more than 50 real estate investing companies across the United States. Founder Ryan Dossey created the company to solve the problem of unanswered phone calls.
Reputability of a real estate call answering service
One of the most important factors in choosing a real estate call answering service is its reputation. A reputable real estate call answering service will provide you with superior customer service and a quick response time. Your reputation and customer satisfaction are at stake, and the call center you choose should have the capacity to handle the volume of calls you receive.
A real estate call answering service should provide 24-hour support, enabling it to answer your phone calls no matter what time they arrive. This is crucial, as most real estate clients value responsiveness above all other qualities. A reputable real estate call answering service will have trained receptionists who know the ins and outs of the real estate industry.
Final Thoughts
If you’re in the real estate industry, your phone calls are the lifeblood of your business. A reputable real estate call answering service can help you stay on top of incoming phone calls and maximize your commissions. The right service can take your calls and route them to the right person for the job. The best real estate call answering services will also handle your appointments and provide after-hours support.
